I think that my Front of House experience has:
- boosted my confidence
- improved my communication skills
- given me an understanding of what visitors want from their museum visit
- an understanding of how people act in a museum
- an understanding of how visitors see a museum
Front of House Staff:
- Witness first hand what works and what doesn't in a museum
- Witness and hear what visitors do and do not like
- Can directly impact on whether visitors enjoy their visit or not!
- Should be listened to when they have an opinion or idea for the museum!
I know that this has been blogged about before. See museumuse and The National Museum of American History Are there some more I don't know about?
For me, my experiences as a Visitor Services Assistant has really influenced how I think about and view museums. What has influenced you?